Mission impossible: Securing traveller satisfaction

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Organisations with high rates of traveller satisfaction tend to experience higher employee retention, increased savings on corporate travel, fortified duty of care programmes and an overall reduction in traveller ‘noise’.

However, those that continually struggle with dissatisfied travellers spend time, money and resource on trying to correct the reverse situation; employees becoming so frustrated with the process of booking and managing travel that they are prevented from fulfilling their role, unsatisfactory travel options that force bookers to use out-of-contract and untraceable booking methods and lack of visibility of both travel spend and travellers.

Find out how to make some significant improvements to your organsation's traveller satisfaction here.