ICAP – Tailored Service and Cost Savings

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Background:

ICAP is the world’s leading interdealer money broker and provider of post-trade risk and information services. It has 71 offices in the Americas, Asia Pacific, Europe, the Middle East and Africa. Over 1,800 staff are based at the London HQ. Not surprisingly, global travel is a substantial part of the Group’s budget.

The challenge:

ICAP has been an ATPI Corporate Travel client for more than 15 years. Its experienced in-house travel managers wanted to be able to use the booking tools that worked best for them and their travellers.

Brief experience of trying another TMC had proved unsatisfactory; ICAP didn’t like the online booking system, which was too basic and inflexible.

It was looking for a TMC that could offer the best priced fares, combined with technology that was quick and efficient. Productivity was a key factor in choosing the right TMC.

ICAP – Tailored Service and Cost Savings

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