Höegh Autoliners: Crew Management - Circle Of Care

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Höegh Autoliners is a leading global provider of Ro/Ro (roll on / roll off ) vehicle transportation services. The company operates around 60 pure car and truck carriers in global trade systems which are managed from a worldwide network of around 20 offices in four regions. Customers include global manufacturers of new cars, heavy machinery and rolling goods.

The challenge:

Höegh Autoliners were looking for ways to better manage their crew travel, in relation to the complexity of travel itineraries and frequent changes of travel plans. Manual booking processes were slow, and the complex nature of their crew travel led to human error, such as accuracy of profile information and requirements.

Efficiency of booking remained a key focus, as was the need to have a full audit trail of travel information to feed into financial requirements – such as reconciliation and payments.

Höegh Autoliners: Crew Management - Circle Of Care

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