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How will chatbots and AI affect business travel?

Artificial intelligence (AI) and chatbots are hot topics in the business travel industry. Read our expert insight to discover the history of AI, the positives and negatives of chatbots and the affect they will have on corporate travel. Find out more

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How To Streamline The Travel Process

Traveller profile data is key and we know that information is often found scattered around in systems, tools and databases. All of this information is vital when booking a business trip
and can often be a challenge to keep up to date. Read the article

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Strategic Meetings Management

Whether you’re planning a small meeting at a local hotel, or a major conference with hundreds of delegates, you’ll want to make your budget go as far as possible. Meetings and events represent a significant spend so ensure you do them efficiently. Read the article

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Utilising Travel Data And Technology

In a travel management context, data may fill you either with dread or enthusiasm. Similar to the way in which data and technology has transformed our daily lives over the past few years, the same can be said for data within the business travel industry. Read the article

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Negotiating With Airlines

Whatever the size and nature of your business, partnering with airlines requires strong relationships and smart negotiation. Here are a few tips for long-term success. Read the article

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Big Data – Making Sense Of The Numbers

Big Data is about collecting all the information that comes in from multiple sources, analysing it and using it to inform decision-making. This can make your travel planning easier, cheaper and more effective – as Fiona Reilly of Travelport explains. Read the article

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Completing The Travel Management Jigsaw

Your travel management programme will influence and be influenced by many different stakeholders and business areas. Business travel industry expert and CEO of the ITM, Simone Buckley, explains how to pull them all together. Read the article